Process

From first conversation to long-term support

Six clear steps. You know where the project stands at every moment, and we only go live after your approval.

  1. Consultation & discovery

    We start with an open conversation: what are the needs, pain points and wishes? Together we determine which solution best fits your situation.

  2. Technical analysis

    After the choice is made, a thorough technical analysis follows. We map existing systems and design a solution that connects to the current infrastructure.

  3. Implementation & development

    The solution is built and deployed step by step. Through CI/CD pipelines and regular demos, you have visibility on progress at all times.

  4. Acceptance testing

    Before going live, you test the solution in an acceptance environment. Only after your approval do we go live. No surprises.

  5. Monitoring & follow-up

    After go-live, we actively monitor the solution. Alerts, dashboards and proactive follow-up ensure everything keeps running as expected.

  6. Technical support (SLA)

    Through a Service Level Agreement we remain available for support, maintenance and further development. Guaranteed response times, tailored to your needs.

Ready for systems that work together?

Tell us what's causing friction today. We think along and tell you honestly what is and isn't worthwhile.

Schedule a callmichiel@vts-it.be